What every owner, manager & employee should know from the initial proposal to the final service call

Everyday decisions and customer interactions can create costly problems if not handled correctly.

Join the NESPA Metro Chapter for an informative seminar covering New Jersey (and applicable New York) Home Improvement Contractor rules, consumer protection laws, and practical ways to avoid common mistakes.

Topics include:

Owners & Managers: Protect your business from costly fines, disputes, and legal exposure.

Sales Teams: Learn what should be included in proposals and how to avoid making promises that create problems later.

Office Staff: Understand the importance of proper documentation, customer communications, and handling complaints.

Service Technicians & Installers: Learn how change orders, additional work, and conversations with customers can impact your company.

Plus Networking, Dinner, Open Bar & Golf!

THURSDAY, OCTOBER 22, 2026

6:00-10:00 PM

Topgolf | Edison, NJ

Members $50 | Non-Members $125

Bring your team! The more your employees understand how to protect your business, the stronger your company becomes.

Having trouble registering? Contact Al Guzman at aguzman@nespapool.org for assistance.

Register today!